Property Medics offers a modern solution to maintenance and property repairs. It has access to in house tradesmen and sub-partners that work alongside to offer as many specialised services as possible making us a one stop shop maintenance company. We have dedicated operations managers that will monitor all contractors and jobs that are live so you only ever need to speak to us whether you need single or multiple contractors making the process much simplified.
Our modern approach to property repairs offers a secure interactive reporting software that homeowners and occupiers can report any job from a basic call out to full property improvements. Once this job is loaded in to the system you will have a secure log in for this system so you can progress chase your job from quotation to completion.
Once you click the link to report a job a detailed fault tree will appear asking for as much detail as possible, that will provide a comprehensive report for us to select the correct contractor. The chosen contractor(s) will make contact first and book a time convenient to you both to see and quote for what needs to be done.
We aim to have the quote live on the system within 48 hours for you to accept, or ask for further information. Once you’re happy to proceed the contractor will book works in with you and upon completion the invoice will be made live on the system with details for payment. There is an opportunity to leave feedback to us for the contractor so we can make sure each contractor meets our high standards or service.
The system is fully interactive and comments can be left for either us the agent, contractor selected or both, and this is audited so you have a complete record for each job, and these remain in your account for future reference, also invoices will be stored.
We aim to take the stress out of dealing with multiple contractors and trying to find reliable contractors so you will only deal with our system and operations managers at any time.